Privacy Policy Questions Answered
No. We never sell personal data. We share account information only with payment processors and fraud partners who verify your DANA, OVO, GoPay or QRIS deposits. Marketing and analytics stay internal — your data does not leave our system for resale or third-party campaigns.
Personal details like name and email are deleted within thirty days of account closure. Game records and withdrawal history stay in our audit archive for seven years where Indonesian tax and financial law requires it. You can request early deletion of non-required records anytime.
Your password is hashed — we cannot see it, and neither can our support team. If you forget it, use the account recovery link sent to your email. We verify your identity through email or phone before allowing a reset; no password exposure happens in the process.
Yes. Payment identifiers are tokenised and encrypted. When you deposit, your actual payment account never touches our lobby database — the payment processor handles the transaction directly. We store only a reference token, not your account number or PIN.
We tie game activity to your account across all devices using your login session. This lets us show consistent game history and wallet balance everywhere. Your personal data is not shared between devices — only your account ID and session token sync.
You can request partial deletion — for example, clearing old game history or removing a saved payment method. Full account deletion stops your access. Submit requests via live chat. We confirm what can and cannot be deleted based on legal retention rules.
Our policy applies to all Indonesia regions where we operate. Local law compliance depends on each jurisdiction's data protection rules. We follow Indonesian data residency requirements and work with local payment rails — DANA, OVO, GoPay and QRIS — to meet regional standards.
